9 Key Survey Software Features to Look For

If you wish to collect employee feedback or obtain demographic data, you are advised to take advantage of online survey software. However, to benefit from the software, you must ensure that it at least has the following 9 features:

• Secure encryption: Whether you talk of your employees or the customers, they are going to provide you with their data only if you can secure it. Ensure that the software uses encryption.
• Branding control: For getting more responses, you need to personalize the surveys you create. Logos, colors and other such things can help. Ensure you can use them.
• Multi-language support: Not everyone uses English and therefore, it’s important to ensure that the designer/authoring tools are available in other languages as well. And you should be able to take surveys in different languages.
• Spell checking: Spelling mistakes can change the context of your questions, mislead the respondents, and make them leave the surveys incomplete. Check the spellings and create impressive surveys.
• Response deletion: For various reasons, you may have to delete the responses. Ensure you can delete all the responses, if needed.
• Archiving: It’s always a good idea to archive old surveys for future reference.
• Tracking: Some participants respond to surveys anonymously, while others have no qualms in getting identified. Ensure you can track all of them and even the semi-anonymous ones. Also, the software must enable you to track the IP address.
• Resumption: Sometimes, the participants may not wish to complete the surveys in one go. So, you got to provide them the freedom to resume the surveys later. For this, find out if the software has some provision of saving the surveys for resumption.
• Designing: When you take a closer look at the survey software features, makes sure you specially focus on designing. Find out if you can preview surveys during design mode, copy and move pages, important questions from other surveys, etc.

Advanced Features in an Online Survey Software

With the help of advanced and powerful online survey software, companies can conduct various marketing research studies, undertake collection of feedback from their website visitors, and perform employee evaluations with minimum of fuss. All they need to do is to learn the use of the software, particularly get acquainted with certain special features of the online tool, and the answers they want would be available soon. The comprehensive and trustable survey tools available from some developer companies come with several features that enable you to achieve your goals successfully.

Advanced features for managing surveys

These include easy user interface, spell checker for multiple languages, respondent access to surveys available through a portal, C# and AJAX technologies for ASP.Net surveys.

Advanced features for creating questions

With hundreds of question variations and types, survey logic with the features of branching and skipping, answer piping, scoring and timing of surveys, and calculated scores with percentages and calculated scores.

Advanced features for branding control

This includes white label branding, customizing of checkboxes, radio buttons, optimization for tablets, and other features.

Advanced features for browsing and analysis of data

The advanced features for branding and analysis of data include report on data obtained through survey response in real time, segmenting and filtering of data with flexibility in filtering, creation and customization of high quality charts with graphs, exporting of data enabled for excel, PDF, CSV and SPSS, creation of reports that help to combine several reports, and support enabled for various charts such as radar, doughnut, line, pie and bar.

With these important features at your disposal in survey software, you only need to choose one most fitting for your needs.